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Industry news, insider tips & the secrets for success.

Alternative Text Posted June 11, 2019 / Blog, Patient Care
Productive Dentist Academy

Not Your Problem: How to Talk to Patients About Risk Factors

By Bren Barbour, Business Development Coach & Kathryn Gilliam, RDH, BA, FAAOSH, Hygiene Coach We are passionate about teaching dentists and their teams how to present risk factors to patients. Our ultimate goal is to help doctors educate and serve their patients so they can minimize risks and maintain healthier lives. Let’s set the foundation: […]

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Alternative Text Posted February 1, 2016 / Patient Care
Productive Dentist Academy

3 Ways to Inspire a Lift in Leadership

3 Ways to Inspire a Lift in Leadership 1. Model The Way We’ve all heard “Do unto others as you would have done unto you”. There is a lot of truth to following The Golden Rule. Does your team see you giving it your all, or are you barely giving more than what is required? […]

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Alternative Text Posted January 27, 2016 / Patient Care
Patti Sooy

The Phone Keeps Ringing: Nine Skills for Telephone Effectiveness

How many times does the phone ring and you groan that you have to answer it? It amazes me how many times I hear “I can’t get any work done because the phone keeps ringing.”  I say “hallelujah – keep it ringing!”  That means we have a good shot at scheduling patients and meeting our […]

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Alternative Text Posted January 13, 2016 / Patient Care
Victoria Peterson

Are you the obstacle to care?

As healthcare professionals and preventive specialists, we would never do anything to put up roadblocks to care; or would we? Have you ever heard someone in a morning huddle say: “I saw Joyce this weekend and her Dad is sick. She is going to want to postpone treatment.”  “The last time Bill was in, he […]

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Alternative Text Posted June 18, 2015 / Patient Care
Christine Uhen

How To Do Treatment Follow-Up In 3 Easy Steps

There are literally dozens of reasons patients are unable to schedule an appointment for their treatment the same day that they were diagnosed with it, but they definitely understand that they need the work. So how do you follow up to ensure they get their work done? Here are 3 steps to ensure all dentistry […]

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Alternative Text Posted October 21, 2014 / Patient Care
Productive Dentist Academy

Dr. Bruce B. Baird and Victoria Peterson featured on Dr. Howard Farran’s video series, Howard Speaks

In two powerful video interviews, Dr. Bruce B. Baird and Victoria Peterson share their thoughts with Dr. Howard Farran, creator of Dentaltown, on why patients fail to schedule and refer.

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Alternative Text Posted July 13, 2014 / Blog, Dental News, Dental Services, Patient Care
Patti Sooy

What Does a Dental Office Do to Stand Out?

Dentistry is all about the patients-right?  Without them, we wouldn’t have a business.  So what are we doing to make every patient that calls our office or walks through the door feel extraordinary?  I’m willing to bet that we aren’t as extraordinary as we’d like to think. Every person has the choice to go to […]

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Academy of General Dentistry | PACE: Program Approval for Continuing Education

Productive Dentist Academy is designated as an Approved PACE Program Provider by the Academy of General Dentistry. The formal continuing education programs of this program provider are accepted by AGD for Fellowship, Mastership, and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of approval extends from 10/1/2016 to 11/30/2020. Provider ID# 217561