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April 1st, 2023

Investment Grade Practice™ News – April 2023

Dr. Browder speaking at our April 2023 Workshop

Dear Doctor,

Spring is the perfect time to throw open the windows, take a fresh breath, and assess your surroundings. Every April I carve out a couple of hours for myself. I revisit the business plan, review our progress and goals, and reflect on my own well-being. As business leaders, it’s common to get bogged down in the minutiae, which provides a convenient excuse to put our growth last. Productive dentists understand that in order to feel deep career and personal satisfaction, you must be honest with yourself (and your needs), and enlists the support of trusted advisors that can help you guide you to where you want to go.Take a moment and check-in with yourself now:

  • What are some of the ways you are modeling the way for your team?
  • What new initiatives do you want to execute, and do you have a plan for launch?
  • Is this the year you’re going to finally get that 3-week vacation you dreamed about?

This month’s newsletter is full of articles and podcasts designed to breathe fresh ideas into your practice (and life), optimize your team, and grow the long-term value of your practice.


Regan Robertson
Chief Communications Officer
Productive Dentist Academy


Improving Patient Retention: It’s a Team Effort

Have you ever worked with a patient who, as they walked out of your practice, made you think, “Oh well, we’ll never see them again”? Or have you ever found yourself wondering what percentage of new patients will actually return to your practice after their initial visit? You’re in good company. According to the American Dental Association, on average less than 41 percent of new patients revisit the same dentist. Think about that. This means out of every 10 patients you attract to your practice for the first time, only four of them will choose to stick around. 

In “Improving Patient Retention: It’s A Team Effort” PDA IGP Business Advisor Christine Uhen, GDH, BA, explains that dental patients are looking for more from their dental practice, and it’s the practices that build rapport, earn trust, and offer reassurance that keep the patients coming back for more. This only happens when everyone on the team gets involved from recall tracking, to purposeful interactions with patients every second they visit your practice.

Christine Uhen, IGP Business Advisor
Christine Uhen,
IGP Business Advisor

Read the Article

PDA Takes Center Stage at Thrive Live 2023

Pictured left to right: Dr. Jon Ehlers, Dr. Devin Giron, Dr. Victoria Peterson, Dr. Bruce B. Baird, Sandy Porritt, & Dr. David Porritt.

Productive Dentist Academy was well represented at the Thrive Live 2023 event March 30-April 1, in Albuquerque, New Mexico. PDA Chief Strategy Officer Dr. David Porritt took the stage on March 31, and he was followed up by PDA Co-founder Dr. Bruce B. Baird on April 1.

Both David and Bruce presented on total health, including: fiscal, mental, physical, emotional, cultural, clinical, and more.

Visit Thrive Live


Mind-Blowing Shifts to Reimagine the Patient Experience with Paul Vigario

Everyday Practices Podcast with Regan Robertson & Dr. Chad Johnson

When everyone is the same, it’s impossible to stand out. But your dental office is different. You – and your patients – deserve better. Here’s a secret you can use right now to stand out from the crowd: creating a unique, specialized patient experience is a great way to create a competitive-free zone. Join Regan Robertson and Paul Vigario for an insider look at what is possible for your dental practice.

Listen & Subscribe Here

Dr. Victoria Peterson Joins Mommy Dentists in Business Podcast

MDIB Podcast with Dr. Grace Yum
MDIB Podcast with Dr. Grace Yum

Hear the Podcast

Last month, Dr. Grace Yum hosted PDA Co-founder & CEO Dr. Victoria Peterson on the Mommy Dentists in Business Podcast in which they discussed what makes an Investment Grade Practice™. Other highlights include:

  • The difference between a great practice and an Investment Grade Practice™
  • Discovering the four quadrants that measure the quality of your dental practice and their roles in creating an Investment Grade Practice™
  • Learning the three stages of building your business
  • Burnout, self-care, and different ways to practice good self care

The Most Important Webinar You’ll Watch in 2023

Everyone knows there is a lot of activity in the dental market, and there are numerous entities vying for your attention. In “DSO: A 4 Letter Word?” PDA Chief Strategy Officer Dr. David Porritt and Professional Transition Strategies Founder & Owner Kyle Francis highlight the key considerations dentists must take into account to make informed decisions.

This webinar is one of the year’s most valuable resources to help you navigate the complex and dynamic dental market with confidence.


Collect more of your patient AR, faster and easier with AbellaAR. It’s a powerful solution that automatically finds patient balances, begins invoicing via text and email, provides patients with instant click-to-pay options, and posts payments back to your DMS. Schedule your free demo today. Let’s get you paid!

Learn More

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