PDA Conference March 13 -15, 2025 in Frisco, Texas

Investment Grade Practice™ News – May 2023

Maggie Augustyn - I've arrived: From $100 in the bank to generational wealth in less than 3 years

Have you ever wondered what your dental practice is truly capable of? Find out how Dr. Maggie Augustyn reached her full potential by working with Productive Dentist Academy in this must-read article.

READ ARTICLE


Register for the September 2023 Productivity Workshop & IGP Summit

One of the best opportunities you have to get to know the power of PDA is by attending one of our Productivity Workshops. The remaining PDA Productivity Workshop & IGP Summit in September 2023 is already 70% full! Don’t miss the last opportunity in 2023 to learn ways to boost your productivity, your bottom line, and your personal satisfaction.

www.productivedentist.com/workshop

IN THE NEWS

How to Win the Talent War

Joanne Miles
by Joanne Miles, MAADOM, RDA, IGP Business Advisor

Dental assisting used to be an attractive and respected career. Today, experienced dental assistants are embarrassingly neglected, grossly underappreciated, brutally overworked, and they’re leaving the profession for greener pastures, with careers that offer enticing pay and toothsome benefits.

But, hope is not entirely lost.

In Joanne Miles’s article, “How to Win the Talent War,” recently published on DentistryToday.com, you will discover five critical areas of focus that will help you build a strategy to develop and retain dental assistants at the top of their game.

Read Article


Customer Service Blues: Some Days Are Better Than Others!

Kelly Lynch
by Kelly Lynch, MAADOM, PDA Team Development Coach

A lot has recovered from the COVID pandemic. Travel has normalized, employers realize remote workers are happy working from home, and store shelves have filled back up. Concerts, theaters, schools and businesses are rebounding.

But the one thing that isn’t all the way back is customer service.

This article by PDA Team Development Coach Kelly Lynch, MAADOM, highlights the three main causes of customer service problems and then explains how dental teams can best handle unhappy patients.

Read Blog

RESOURCES
Authentic Leadership

Authentic Leadership

As a dentist and business owner, you are the leader of your practice by default. You might want to focus 100 percent of your time on patient care, but the reality is, working on the business is just as important as working in the business. Dentists who embrace an authentic leadership style are best positioned to inspire high performance with a team that is loyal, dedicated, and trustworthy.

Join Productive Dentist Academy’s Co-founder & CEO Dr. Victoria Peterson, Chief Communications Officer Regan Robertson, and Dentist Advisors CFP Matt Mulcock for a deep dive into authentic leadership. With more than 50 years of combined leadership experience, they tackle the leadership questions that can keep you up at night. This webinar will help you:

  • Understand how to keep your composure when times are tough
  • Maintain your true North as you grow and scale a company
  • Retain top employees
  • Be authentic to yourself as you navigate the struggles of business and life
  • Respond to changes in the industry

Register Here


Webinar: Uncommon Knowledge

Uncommon Knowledge: Outsmarting Recession Behaviors for a Thriving Dental Practice

Many incredible companies are created during recessions while others fail. Will you follow the herd toward possible doom, or will you make savvy decisions because you’re prepared for what’s coming?

An economic recession is imminent and likely has already begun. Is your business ready? How will you behave differently in your business? How would a DSO behave differently than most private practices?

Join this free webinar with PDA’s Dr. David Porritt and ProFi 20/20s Chris Sands to learn the business & financial behaviors that you must change in order to thrive through a recession, rather than just hoping to survive. In this webinar, you will learn:

  • What recession history, signals, and behaviors to pay attention to
  • What metrics to monitor and change in both business & finances
  • Real, applicable advice that every practice owner can implement

Register Here


Mommy Dentists in Business: Women, Wealth & Power

Women, Wealth, & Power

For the most part, women relate to wealth and money in significantly different ways than men. This encompasses the embodiment of wealth in all aspects of life: physical health, mental clarity, emotional sovereignty, and financial abundance.

In this webinar, PDA Co-founder & CEO Dr. Victoria Peterson will share her roadmap for balancing your relationship with power and money to achieve wealth on your terms. In this webinar, you will:

  • Clearly define wealth on your terms
  • Understand the right use of power
  • Identify power and money leaks
  • Understand the links between emotional intelligence & wealth

$40 for non-MDIB members.

Register Here

EVENTS

Dr. Bruce Baird Joined Dental Nachos “What’s the deal with DSOs?” Panel in April

Productive Dentist Academy Co-founder Dr. Bruce B. Baird contributed to the free live panel discussion “What’s the deal with DSOs?” during the Dental Nachos “Level Up Your Case Acceptance, Clinical and Career Success Game” livestream event April 20-23, 2023.

If you are interested in self-study continuing education, the recording of this panel discussion and the rest of Dental Nachos’ “Level Up…” event will be available within the next month.

See More


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Download PDA Doctor Case Studies

Dr. Devin Giron
PDA Member Since 2018
Vida Dental Studio
Santa Fe, NM

Dr. Devin Giron's Experience with Productive Dentist Academy

Download Case Study

Dr. Anthony Baird
PDA Member Since 2019
Millcreek Family Dental
Bountiful, UT

Dr. Anthony Baird's Experience with Productive Dentist Academy

Download Case Study

Dr. Jon Ehlers
PDA Member Since 2022
Tiger Family Dental
Sedalia, MO

Dr. Jon Ehlers's Experience with Productive Dentist Academy

Download Case Study

Dr. Maggie Augustyn
PDA Member Since 2020
Happy Tooth
Elmhurst, IL

Dr. Maggie Augustyn's Experience with Productive Dentist Academy

Download Case Study

Drs. Clint & Kelly Euse
PDA Members Since 2008
Advanced Dentistry by Design
Carson City, NV

Dr. Drs. Clint & Kelly Euse's Experience with Productive Dentist Academy

Download Case Study

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Podcasts

Self Reflection & the Dental Practice, Part 1 (E.239)

“There is nothing more heartbreaking than to witness somebody get...

Self Reflection & the Dental Practice, Part 1 (E.239) (featured image)

Handling Difficult Patient Encounters (E.265)

“Get rid of the need to be right.” ~Dr. Paul Etchison Ever had a...

Handling Difficult Patient Encounters (E.265) (featured image)

Preparing for the Sale of Your Dental Practice (E.142)

“Ninety-five percent of dentists cannot retire and maintain their...

Preparing for the Sale of Your Dental Practice (E.142) (featured image)
In the Press

I’ve Arrived: From $100 in the Bank to Generational Wealth in Less Than 3 Years.

from Dental Entrepreneur – Winter 2023 By Dr. Maggie Augustyn...

I’ve Arrived: From $100 in the Bank to Generational Wealth in Less Than 3 Years. (featured image)
From Our Blog

Why Every Dental Team Should Attend a Dental Workshop

In the fast-evolving dental profession of today, staying competitive...

Why Every Dental Team Should Attend a Dental Workshop (featured image)
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This privacy notice discloses our privacy practices and the use of Google Analytics 4(GA4), an analytic advertising feature. This privacy notice applies solely to information collected by this website and the GA4 platform. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website and GA4 platform, how it is used, and with whom it may be shared.
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We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

While Productive Dentist Academy is the primary data controller, Google, in the context of providing Google Analytics service, acts as a data processor. We use Google Analytics 4, a widely recognized web analytics service provided by Google, Inc., to track user interactions and gather data for advertising purposes. As a third-party vendor, Google Analytics operates independently and maintains its own privacy policy, which can be found at https://policies.google.com/privacy. We carefully select our third-party vendors for their commitment to user privacy and adherence to data protection standards. As part of our ongoing commitment to your privacy, we implement measures to ensure that services like GA4 comply with our high standards of data protection.

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Please note that GA4 may share the information collected with Google and other third-party service providers to enable data processing and reporting on website usage. However, we will not sell, rent, or share your information, especially your personally identifiable information, with any third party outside of our organization.

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You have certain rights regarding the data collected by GA4. You have the right to do the following at any time by contacting us via the email address or phone number given on our website:

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In addition to opting out of any future communications from us at any time, you may also opt out of the GA4 feature if you so choose. You can opt out of the GA4 Advertising Features we use through Ads Settings, Ad Settings for mobile apps, or through the NAI’s. This link points to Google Analytics’ currently available opt-outs for the web https://tools.google.com/dlpage/gaoptout/ 

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We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. GA4 also follows industry best practices to protect your data both online and offline.

To ensure data protection while we are using GA4, we are implementing additional security measures that include and are not limited to:

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Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

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By using our website and consenting to the use of GA4, you acknowledge and agree to the data collection and processing practices described in this notice. For more information about GA4 and its privacy practices, please review Google’s Privacy Policy on this link https://policies.google.com/privacy.

If you feel that we are not abiding by this privacy policy, you should contact us immediately.

Read More About Our Privacy Policy and Why It Matters

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Terms of Service

Entering this site or the links accessible through this site, you agree to be bound by this agreement. The information and the resources contained on and accessible through this site are made available by Productive Dentist Academy and/or its suppliers and vendors, and are subject to your agreement to their terms and conditions.

All contents copyright (c) Productive Dentist Academy

All rights reserved, Productive Dentist Academy makes this website available to all users for the sole purpose of providing educational information on health-related issues.

The accuracy of website, information, and resources identified are not warranted or guaranteed, or intended to be a substitute for professional health advice, to contradict health advice given, or for health care of any kind.

Your use of this website indicates your agreement to be bound by the Terms of Use and you expressly agree to be bound to the foregoing terms and conditions.

All materials on this website, including the site’s design, layout, and organization, are owned and copyrighted by Productive Dentist Academy, or its suppliers or vendors, and are protected by U.S. and international copyrights.

Material on this site may be used for personal use only. Commercial use of any sort is strictly prohibited.

Use of Resources & Information
This site may not be used as a supplement or alternative for health care, and is not intended and does not warrant or guarantee the quality or quantity of any services of any of the advertisers identified; further, the information provided is merely for educational purposes, and its accuracy is not guaranteed. Do not use this site as a substitute for health care. Please consult with your doctor or other health care provider regarding any health questions you may have. This site may not be used for health diagnosis or treatment. Do not use this site to disregard any health advice, nor to delay seeking health advice, because of something you read or see in this site.

You understand and agree that neither Productive Dentist Academy nor its suppliers or vendors or linked domain names are responsible or liable for any claim, loss, or damage of any kind, directly or indirectly resulting from your use of this site or the information or the resources contained on or accessible through it.

Productive Dentist Academy expressly disclaims any implied warranty or representation about the information or accuracy, relevance, completeness, timeliness or appropriateness for any particular purpose of any kind. Your use of this site is also subject to all additional disclaimers that may appear throughout the site.

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This site also includes links to other internet sites created and maintained by Productive Dentist Academy’s suppliers, vendors, affiliates, or subscribers. Be aware that Productive Dentist Academy does not control, makes no guarantees about, and disclaims any express or implied representations or warranties about the accuracy, relevance, completeness, timeliness or appropriateness for a particular purpose of the information or the resources contained on these or any other internet sites.

Further, the inclusion of these links is merely for your convenience and is not intended and does not reflect Productive Dentist Academy’s opinion on the accuracy or the importance of these other sites; further, Productive Dentist Academy does not endorse in any manner any of the views expressed in, or products or services offered by these other sites. All information in any site by Productive Dentist Academy, or associated or linked site, is extracted, read, used, or relied upon by you at your own risk.

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Productive Dentist Academy and its suppliers and vendors disclaim all express or implied representations or warranties regarding the information, services, products, materials, and any other resources contained on or accessible through this site, including without limitation any implied warranties of merchantability or fitness for a particular purpose. All information provided by Productive Dentist Academy is made available “as is” and “as available” without warranty of any kind, or any express or implied promise, including, by way of example, its continuing availability.

Limitation of Liability
With respect to products, goods, or services purchased from any entity identified, listed, named or contacted through Productive Dentist Academy’s website, or any links to Productive Dentist Academy’s website, to the maximum extent permitted by applicable law, in no event shall Productive Dentist Academy or its suppliers or vendors be liable for any direct, indirect, special, punitive, incidental, exemplary, contractual, or consequential damages, or any damages whatsoever of any kind, resulting from any loss, which by way of example, includes loss of use, loss of data, loss of profits, business interruption, litigation, or any other pecuniary loss, whether based on breach of contract, tort (including negligence), product liability, or otherwise, arising out of or in any way connected with the use or performance of this site, with the delay or inability to use this site, or with the provision of or failure to make available any information, services, products, materials, or other resources contained on or accessible through this site, even if advised of the possibility of such damages.

You acknowledge and agree that the limitations set forth above are elements of this agreement, and that this site would not be provided to you absent such limitations.

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You agree to indemnify, defend, and hold harmless Productive Dentist Academy and its suppliers and vendors from any liability, loss, claim, and expense (including reasonable attorneys’ fees) related to your violation of this agreement or use of this site in any manner. Your use of this site shall constitute your acceptance of the terms of this Agreement, as revised and modified, if any, each time you access this site. Productive Dentist Academy may modify this agreement at any time, and such modifications shall be effective immediately upon posting of the modified agreement.

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Productive Dentist Academy’s failure to insist upon strict enforcement of any provision(s) of this agreement shall not be construed as a waiver of any provision or right.

This agreement and the resolution of any dispute related to this agreement or this site shall be governed by and construed in accordance with the laws of the State of Washington, without giving effect to any principles or conflicts of law. Any legal action or proceeding between Productive Dentist Academy or its links, suppliers or vendors and you related to this agreement or this site shall be brought exclusively in a state or federal court of competent jurisdiction sitting in Skagit County, Washington.

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All materials on this website, including the site’s design, layout, and organization, are owned and copyrighted by Productive Dentist Academy or its suppliers or vendors, and are protected by U.S. and international copyrights.

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This site contains links to other sites. Productive Dentist Academy is not responsible for the privacy practices of other sites that are linked to us.

Questions
Should you have any questions or concerns regarding Productive Dentist Academy’s Privacy Policy and Terms of Use, please contact us.

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