PDA Conference March 13 -15, 2025 in Frisco, Texas

Episode 223 – Charting New Territories, Part 2

“With a five or 10 year horizon, how do we reverse engineer this so we can step away at some point, and that’s the reason we’re doing the expansion because it provides us flexibility to do that.” ~Dr. Clint Euse

In this second part of a two-part conversation, Everyday Practices Dental Podcast hosts Regan Robertson and Dr. Chad Johnson are joined by Dr. Clint Euse, dentist, co-owner and co-operator of Advanced Dentistry by Design in Carson City, Nevada. In this episode, Dr. Euse discusses marketing strategies he uses in his area, his approach to practice management, new technologies like YOMI, and how his patients are reacting to the new space. 

In this concluding episode, you will gain valuable insights into Dr. Euse’s disciplined approach to practice management and strategic planning. From setting clear goals and reverse-engineering success to balancing data-driven decision-making with empathy and patient-centric care, you will want to listen to every word as Dr. Euse unveils his playbook for building (and expanding) a thriving dental practice. If you’re a seasoned practitioner on the hunt for fresh perspectives, or an aspiring young dentist eager to learn from the best in the profession, this episode will leave you inspired, informed, and equipped with strategies you can use to take your practice to the next level.

As you listen to this episode, think about the following questions:

  • What are your practice’s current goals, and are they clearly defined?
  • Are there any areas where our goals could be more specific or measurable?
  • What role does reverse engineering play in your own practice?
  • What strategies can you implement to foster a culture of empathy while still prioritizing efficiency and optimization?
  • Which specific strategies mentioned by Dr. Euse resonate most with your practice’s current challenges/goals?

EPISODE TRANSCRIPT

Regan 0:01
Hi, Doctor. Regan Robertson, CCO of Productive Dentist Academy here and I have a question for you. Are you finding it hard to get your team aligned to your vision, but you know, you deserve growth just like everybody else? That’s why we’ve created the PDA productivity workshop. For nearly 20 years, PDA workshops have helped dentists just like you align their teams, get control of scheduling, and create productive practices that they love walking into every day. Just imagine how you will feel when you know your schedule is productive, your systems are humming, and your team is aligned to your vision. It’s simple, but it’s not necessarily easy. We can help, visit productivedentist.com/workshop that’s productivedentist.com/workshop to secure your seats now.

Dr. Client Euse 0:47
Like our operatories are huge, you know, and that was done intentionally because I want to have a lot of space. I don’t want people to feel like they’re cramped in almost all,

Dr. Chad Johnson 0:56
It’s claustrophobic

Dr. Clint Euse 0:58
Yeah, almost on operatories have natural light, you know, you’re looking at the mountains and things and so, you know, as we all know, I mean, you go to the video, people going to the dentist, this is not the most exciting, the uncomfortable thing for them and so it’s, we really have tried to design it maybe contrary to a lot of approaches.

Regan 1:16
Welcome to the Everyday Practices Podcast. I’m Regan Robertson, and my co-host, Dr. Chad Johnson, and I are on a mission to share the stories of everyday dentists who generate extraordinary results using practical proven methods you can take right into your own dental practice. If you’re ready to elevate patient care and produce results that are anything but ordinary, buckle up and listen in.

Regan 1:48
Cool, how do you plan on alerting your community or have you already, do, have you, have you marketed out this new space or do you plan to do like an open house?

Dr. Client Euse 1:57
Well, I think we will do an open house, it probably more tightening springtime we’ll do something like that, you know. A lot of like social media stuff, you know, just kind of posting things online and, you know, those kinds of things.

Dr. Chad Johnson 2:08
If I remember right on Google Maps, I think I’ve looked it up and you guys are. are in a prominent enough along the road visibility right.

Dr. Client Euse 2:19
I mean, so yeah, we’re, yeah, we’re on the main like, right on the main street and Carson, you know, it’s Carson Street, which is like the, the main, you know, kind of the main thoroughfare so we’re right on that. So we get a lot of exposure, you know, a lot of exposure there. So but yeah, we need to do honestly, we need to do more with kind of getting the word out on on the new office. But yeah, most of it’s been kind of social media.

Regan 2:40
I think social media is a great place to start because you’re telling the story and you’re kind of keeping them up to date and I love what you said about bringing your team in to this journey and being transparent with them and instead of just saying you know, “You don’t need to worry about this. It’ll be good, it’ll be done,” you really kind of pulled them through with it and I and I just did a little peeking because I know you well the last time I checked you had 605 star reviews you’re at like a 4.9 rating overall which is phenomenal and now did you know you’re over 700, well over 700, you’re on your way to 1000?

Dr. Client Euse 3:12
I did not know that.

Regan 3:16
So I’m gonna brag on you a little bit here because this is really this is fun and this is marketing in and of itself because somebody Well, I guess I could say the name because it’s a public review right, Michelle Smith, first she’s she gives you five stars types in all caps. Have you read this review at Clint?

Dr. Clint Euse 3:34
God, no.

Regan 3:35
It just came in five days ago apparently. There are a ton of photos of your new office that she uploaded that are gorgeous. So now I can kind of see yes, she says, “I love going to the dentist all caps said no one ever unless you go to Advanced dentistry by design. The front office staff is amazing. The waiting area is beautiful and relaxing. There’s no smell of chemicals or teeth being drilled and grinded. Dr. Kelly shout out Dr. Kelly, Dr. Kelly achieved the warm welcoming feeling that reflects the kind of treatment you receive top tier and high tech all around while waiting for a crown to be made. What dental office do you know asks “Hey, do you need a blanket? Can I get you a bottle of water here headphones and a phone charger if you need it?” If you have past dental trauma, please go to Advanced dentistry by design it will change your life and dental health.”

Dr. Client Euse 4:29
Wow. I love it. I guess that sums it up right there. That’s why we did all this. So I like it.

Dr. Chad Johnson 4:37
That’s really cool. Hey”, tell me what did doctor really think when I mean like, how’s it? It’s a softball question but I mean, like, has he been pretty proud of where this has come from, you know when he first brought you on to now like how’s that? How’s that? Yeah, like how’s he expressed that?

Dr. Client Euse 4:56
Yeah, no, it’s funny. We just I mean, like literally like two days ago is that we were like In our digital lab looking at some stuff and looking at some cases, you know, and he’s like, “Man, it’s crazy to think about, like, where we started, you know,” because like when I and this is in the slammer, Randy with all like, but when I started with him, like we were in, like an older office that was like, falling around, you know, like crumbling around us. I mean, there was like a door into our personal office that like, every day, you couldn’t get open, because I think the building has shifted, you had to, you know, manhandle that thing open. Right and we had a CEO, I mean, a smaller community, we have, you know, at that time, maybe seven or eight employees and team members and so, you know, so he’s super proud. I mean, Randy, I have to give Randy a lot of credit, is that even since I bought him, you know, bought his kind of half the practice and everything like he’s been, he’s been an unbelievable, you know, kind of support and, and I think he’s also enjoyed seeing where it was, you know, to where it is now. You know, so it’s, yeah, it’s funny, man. We just talked about that the other day, because if it comes up often, so

Dr. Chad Johnson 5:52
That’s cool.

Dr. Clint Euse 5:54
It’s been great. It he’s been great. Yeah.

Regan 5:59
Do you have something Chad?

Dr. Chad Johnson 6:00
No, I was just, I was curious. How much clinical is he work in a week? Is he doing three days or two days or?

Dr. Client Euse 6:06
He is doing three

Dr. Chad Johnson 6:07
What

Dr. Clint Euse 6:08
Yeah, kind of? Yeah, kind of the sweet spot for him, I think is has been three years like that. So I sort of missed yeah. but it’s, yeah, yeah. You know, Randy’s great guy. Yep. So it’s been it’s been, you know, yeah, it’s been, it’s been an interesting couple years, he’s been super busy, you know, but there was there are a lot of the, you know, kind of how the, how the expansion started and things, you know, there’s a lot of things that happened that’s it was partly planned and partly, you know, from what I bought, bought Randy out and then our lease was was, was due on the was up on the building, I didn’t want to continue leasing. So we ended up buying the building to do some of these things. We’re planning some works. So it’s been it’s been, it’s been fun. It’s been a it’s been a rewarding process and now that we’re done, you know, it feels a lot better than it did a year ago in the mix of it, and you kind of look back and be like, Alright, cool. Like, now we can now we can use the new space and, you know, kind of check the boxes for where we wanted to where we wanted to head. So yeah, we’re excited.

Dr. Chad Johnson 7:01
Yep. Very cool.

Regan 7:02
So in the in the photos that that Michelle uploaded, I got to see the three gigantic, they’re big monitors in the waiting room, you got three big ones and Chad and I are reading right now, a book called “Unreasonable Hospitality”. So Clint, I don’t know if you listen to Everyday Practices Dental Podcast, but we are doing a series of book reviews and this book has a particular chapter called The 95. Five. And it’s about understanding where to spend money, during an experience a customer experience a patient experience, so that it makes a lasting impact and one of the things that Michelle uploaded was a close up photo of the Beats headphones.

Hmm, yeah.

I don’t know who picks the Beats headphones but enough that a patient is taking a photo of it and uploading it is really fascinating to me.

Dr. Client Euse 7:56
So yeah, yeah, no, I think that was our team to kind of picked those out but it’s, you know, I mean, I don’t know if a little stuff like that makes it fun, you know, is that just kind of taking care of patients and trying to provide a little different experience and, yeah, I know the TVs in the waiting room and we, we may use them for some promotional stuff, I’m sure we will, you know, but really, like all the TVs just play like kind of nature, you know, nature videos, and you know, so you’re in there, you know that you see a, you know, crash and waves on one and the rainforest on another and you know, we’ve got a big fireplace, like it’s one of those like electric fireplaces, but this, especially this time of year is cold, it’s going in there, there’s, there, it’s more of the kind of the living room feel to it, you know, where people have a lot of room to spread out, and you’re not kind of packed in with a lot of other patients and I don’t know. Those are, those are the things that kind of excite me, like I like doing stuff like that, just to kind of create a different experience for patients than what they would normally get where, you know, you walk in, you walk in a waiting room, and you got six chairs that are all stacked right next to it. It’s kind of just kind of got it off. So it’s been,

Regan 8:57
Star deemed in. Yep. Well, if I can reflect to you, I know our listeners don’t know, but that you and I and Kelly, we got to work on your guiding principles together and that is really sets the mission and the tone. So from the economic objective down into the key characteristics, which most people know is core values. You know, what your team embodies and what I loved about that is your three key characteristics are knowledgeable, connection, and comprehensive. So in the story that you just shared with us, I can see where it one, I’m still hung up on that that extra space that you made for the team for learning. I think that’s really good because you know, Chad, and I know you personally and how passionate you are about education. So I think that’s just unbelievable to have that but the connection that you’re giving with people so thinking about the experience from from the patient perspective, like you just said, thinking about the the waiting room area and how you know that your patients would enjoy a spread out experience that slowing down in real thinking through things because you certainly could have put the square footage in other areas, but thinking about their experience at each intersection is quite powerful and your tagline is ”Your Smile Is Worth It”.

Dr. Client Euse 10:15
Yeah, you know, it’s funny because we, you know, our office is maybe contrary to a lot of like, from like a, let’s just say, from an efficiency of space standpoint, you know, is that we could have, we could have had either a smaller office and put in as many chairs, you know, or we could have packed in a lot more operatories and things into the office but, you know, like, I know, this, I know, there’s companies that I won’t, I won’t even name names, but there’s companies that, that help people design, like really efficient offices where you have small operatories and, and everything is very, which I think could be great, you know, for us, like our operatories are huge, you know, and that was done intentionally because I want to have a lot of space, I don’t want people to feel like they’re cramped in almost all,

Dr. Chad Johnson 10:59
Claustrophobic

Dr. Clint Euse 11:00
Yeah, almost all operatories have natural light, you know, you’re looking at the mountains and things and so, you know, as we all know, I mean, you go to the young people go to the dentist, this is not the most exciting, you know, comfortable thing for them and so it’s we really have tried to design it, maybe contrary to a lot of approaches where you know, things are kind of centered around the patient and their comfort and their experience and, you know, even at the sacrifice of maybe some efficiency, or we’re space that we could have use differently. So for me, that’s what makes it kind of fun, and interesting.

Dr. Chad Johnson 11:31
Do you know what’s funny, as we we try and reduce the steps, because, you know, they’ll, they’ll be like, you know, “Over the course of the next 20 years of your career, we’ll, you’ll, you’ll waste 60,000 steps and we can help save that, you know, because efficiency matters,” and then, and then you let’s say you have this efficient day, and you get done and you’re like I haven’t got my steps in and I should go get my steps and so we we pay for freedom, so we can go get our steps in and then in the office, it’s like we can’t have such an inefficient office that we are wasting steps, you know, so there can be a counter to that. It’s like, well, well, you’re trying to work, you know, it’s like, fair enough but it’s, you know, I don’t see why we have to try and eliminate, you know, every inefficiency to where it’s just like doesn’t the aesthetic play into it and the feel, and your enjoyment of it and everything like that, you know, even when people are implementing standing desks with, with treadmills and stuff, it’s funny, but it’s like, god forbid we build an office that’s big enough that it just feels big, you know, it’s like, we’ve got to make it tight, and then have a treadmill in it. So that was my point. Yeah.

Regan 12:49
I mean every decision that I make, I know as a as a human, I mean, personal or professional, I do the left side right side. So I do data on the left and emotion on the right and so it’s it what Clint what you’re saying to me anyway, what I’m hearing is, is you’ve blended both, so you’ve taken their feelings into account and that’s a that’s a piece of the puzzle and if you’re looking to make people comfortable, and I know how important that is to you and Chad, both of you as clinicians, make people feel comfortable that it is always good to look at the data, Chad. So if I was making this decision, yeah, I’d be asking, “Okay, well, how much time does that take to walk from here to here?” and I would be looking at the steps too but to be a really great leader. I think you have to balance both of those, like take both into consideration the final decision that’s the hard part. So Clint, did you grow up in Carson City? Were you born there? What?

Dr. Client Euse 13:39
Yeah, I was born and raised in Carson.

Regan 13:47
Did you?

Dr. Clint Euse 13:47
So,

Regan 13:47
Go ahead.

Dr. Clint Euse 13:48
Yeah, no, I was gonna say like, yeah, it’s home. It’s, it’s, you know, it’s home for me. So, I think that I honestly kind of plays into it a little bit, you know, is it’s like, it’s my hometown and, you know, my dad was a was a veterinarian, like, a block down from where my practice is, you know, so I grew up, like, in that area all the time, because, because that’s where my dad had his practice and so, there’s like, a lot of pride of like, you know, what, I’m sure we would have built something, you know, still great, and in another town, but it’s just like, you know, what, this is like, our hometown. This is where I grew up. I know people here, you know, and so it’s, it’s, I think that plays into it, for sure.

Regan 14:21
I wonder did you know when you were like 10, so I’ve got a son, that’s 10 right now, so I’m, he’s got all sorts of magical career ideas right now. and has, he could talk, but I’m wondering, did you know when you were 10 What kind of impact you were gonna make on the community?

Dr. Client Euse 14:37
Oh no, I attend. I was. I was Paul, part of the master playhead. At 10, I was, I was sure I was going to be maverick in Top Gun. You know, Navy fighter pilots. I did not know I was going to be a man of the West. I thought I was going to be a man at sea fly and FA teams and so oh yeah,

Dr. Chad Johnson 15:02
Is that what you wanted to do at that age?

Dr. Clint Euse 15:03
Oh, yeah. Yeah, no most, most of my childhood and I love like, I love playing anything that was flying jets. I think when I saw Top Gun, I don’t know how old I was 10 years old or 12 or something like that and I was like, “Yep, like, that’s, that’s what I’m going to do,” and

Regan 15:16
Then I think we’re all about the same age and that was, that was me. What’s your favorite plane, Clint?

Dr. Client Euse 15:23
Well, f 14 was at the time he me it is because that was the you know, that was the the fighter pilot or the fighter jet in Top Gun. So yeah, that’s what,

Regan 15:31
I wanted to fly the SR 71.

Dr. Client Euse 15:36
That’s yeah, that was a favorite two. I always liked that one. That was always that was Yeah. Yeah.

Regan 15:42
So, so now that you’re open now that you can reflect, you’ve gone through the frustration, and you’re starting to see a lot of the successes from it, what’s been your favorite thing, so far? Did anything surprise you?

Dr. Client Euse 15:55
I mean, the paper, I like the patient reactions. I mean, that’s, that’s awesome. He always did just every not every patient, but almost all the patients I talked to they’re like, “This is beautiful, like, congratulations,” and so it’s, you know, it’s very rewarding, you know, to see that, I think for me, like the reward is going to be more moving forward, and just how it’s going to change, you know, the growth, it’s how it’s gonna change my kind of procedure mix and the things I want to do. I mean, that was part of it is that I, like I said earlier, I know, there was I wanted to make a change in, in the direction I was heading, you know, and really more, you know, kind of the two things I love doing or like seeing the smiles with, with the CEREC. You know, and then now not necessary now placed implants for a long time, but we’re really putting a much bigger focus on, on implants, and you know, kind of all on x and, or even just, even just immediate implants, you know. I mean, we see it all the time people come in with a broken front tooth, and, you know, sometimes the solution is, is take the tooth out graft it, you’ll wait for the implant, and wait, you know, we’re some of the new technology that we can that we have now and we can take tooth out, we can put an implant and we can put a temporary crown on like, they leave that day with a with a front tooth. You know, and in fact, I just did a case like that the other day, and it was like, super rewarding to, to have the technology to do that. You know, and so I think for me, that’s where I’m most excited is just kind of that that what is going to open up for my my daily kind of procedure mix then, and the things that I enjoy doing that I just didn’t have time to do before because we didn’t have the space to do it or the or the team. Well, we had a team, but we didn’t have the extra the doctors to provide care for patients that still need. You still need general dentistry. So that’s where I’m excited.

Regan 17:38
I’m going to ask you one more marketing question. I think the answer is probably it’s an evolution, but I am really curious, will your marketing strategy shift as a result since you want to do more in different procedures? Does your demographic change a little bit?

Dr. Client Euse 17:52
So that’s a great question. Regan Yes, I just, I just had a meeting with with Sara, where we’re implementing a whole new, you know, kind of layered on top of what we’re doing now but a whole new marketing strategy, you know, really more getting into kind of radio, TV, you know, more of the authority side on, you know, on what we want to do with Yomi. We’re the only practice in Northern Nevada right now that has a yogi. And so, you know, that’s something that I see is a huge opportunity for us to mark it and get the word out, because one, no one else is doing it and it’s just incredible technology. So it’s kind of the next you know, I mean, I, we were actually the first practice in Northern Nevada that had a stereo system had CAD CAM was doing any of that and so there’s been you know, we’re, we’re definitely on the early adopter side of things and, you know, but anyway, we’re, we’re gonna market that and yeah, so we are adding a lot more to our marketing, there’s gonna be more targeted toward some of these bigger cases and the technology and things that that we now have.

Regan 18:49
What do you think your secret is to being disciplined? I know you and Kelly have inspired me for, I don’t know how long I’ve known you a decade, at least about at least, both of you are very, in my, in my humble opinion, from my perspective, fairly methodical, discipline paced, and so you know, to just to be to have the, the freedom of working two days each and working that as a team so that you can be really present as parents has always inspired me and to take on this particular project that you have, to me is very brave. I mean, it’s very brave. I know you’re in the abundant mindset and you do it really, really well. How,I like kind of also how you continue to think, do you have a secret or a tip on on how you maintain that sort of methodical, consistent and disciplined nature between both of you?

Dr. Client Euse 19:44
Well, you know, I think for me, like my mind likes to work kind of in the strategy side of things like I like to strategize and kind of look forward and, and try to be like let’s let’s talk about the Yomi you’ll kind of see like a market trend of like, you know, this is these are procedures. These are things that people are looking for, like there’s a lot people out there that, that have bad teeth and that, you know, kind of that, that train wreck dentistry, you know, and that they’re looking for a solution and so, you know, what I see something like that, like, that’s where my mind likes to live is like how do we, how do we take care of a patient and how do we position ourselves as a practice in a team, where we can provide a service that is, that is growing and that people want, you know? And then from, like, a scheduling standpoint, you know, I think that, that always looking, you know, with kind of the end in mind and reverse engineering, you know, what you want is that we knew, for a long time, Kelly and I that we wanted to work a certain schedule and so, you know, a lot of that was just kind of a strategy of like, “Okay, well, we want to work two days a week, you know, we want to have time with our family,” like that was that was our number one priority, not necessarily, how do we make more money, but money is important and so it’s like, “Alright, how do we reverse engineer this? Where, if we’re going to work two days, like what is our hourly need to be, you know? How many patients we need to see? How was our procedure mix need to be like? How do we get to that point where we can work the schedule that we want to work, you know, and still pay the bills and have the lifestyle and things that we, that we wanted to do?” So, you know, I think a lot of it’s just kind of having the end in mind and working back from there.

Dr. Clint Euse 21:15
You know, I think that, that, you know, even like, with the expansion, you know, the reason that part of the reason that we did that is that I think it’s important for all dentists is to look, you know, five or 10 years out and think you know, or whatever, it just depends on your age but for me, you know, I’m 46 and so it’s like, you know, at some point, I’m going to exit this business, you know, and maybe you still own the business and just clinically, kind of step back, but that, you know, that I didn’t want to be the situation where you’re, you’re two years out, and you’re like, “Man, how am I going to get out of this?” And so, you know, trying to look five and 10 years ahead and say, “Hey, you know, what, how,” again, that’s kind of the stage of practice that we are now is that we want to continue to practice, but we’re not going to practice forever. So like, “How do we,” with a goal of say, a five to 10-year horizon, look out there and say, “How do we reverse engineer this so that we can step away at some point?” and that’s, again, how the expansion are part of the reason that we’re doing the expansion is that it provides us some flexibility to do some of those things. So I’m not sure if that answers the question, but that’s kind of where my mind likes to live.

Regan 22:11
Yes, it answers very well.

Dr. Chad Johnson 22:14
Did you apply that strategy to your calf muscles, and building those up? I mean, were you over the last five years we looking at, you know what, quintessentially you want it to exit as your calf sizes or was it more longevity, strength duration? I mean, how did you decide how to sculpt your calf muscles that way?

Dr. Client Euse 22:34
You know, I just, I’ve just been naturally blessed. You know, thank God, you got to promote from an early age just blessed me with incredible calf muscles.

Dr. Chad Johnson 22:45
The Lord, the listeners only will have no idea. I mean, yeah,

Regan 22:50
I don’t think I’ve seen either one of your calves. Yes. You

Dr. Chad Johnson 22:54
You posted on Facebook. It’s just gotten Yeah, chat

Dr. Client Euse 22:58
Chad, Chad, and I had a best legs competition. You know, really focus more on the calves and well,

Dr. Chad Johnson 23:04
yeah. Yeah, we didn’t show our quads. We didn’t want to be Hussey’s. Yeah, so right

Dr. Client Euse 23:09
Yeah, we wanted to keep it PG but it was yes.

Dr. Chad Johnson 23:14
Maybe next we should go Hussey style and sure our quads and get a vote. You know, like who’s who’s got the better quads.

Dr. Client Euse 23:21
Yeah. Well, I told him I think I told you guys I’m like, I will only do this podcast if Greg is part of it because of Chad I get together and we just start, start talking like it’s gonna be a bad, it’s gonna be.

Dr. Chad Johnson 23:31
We’re just flexing buddy. At that point. We’re just flexing full of sarcasm, and it’s just no good. Yeah,

Dr. Client Euse 23:36
Yeah, Chad, Chad and I, we, we didn’t plan this, like we were at a CE event together, we showed up is down in Scottsdale and I was like, “Hey,” like, so we sat next to each other and I mean, it was like to third graders giggling in the back of the classroom for two and a half days. I think everyone around us was completely annoyed. They were learning.

Dr. Chad Johnson 23:58
We got the library and look, you know, like, “Are you guys here to learn?”

Dr. Client Euse 24:02
Yeah, machine for shame. Did you get where we’re passing notes back and forth, giggling the whole time and

Dr. Chad Johnson 24:10
To see who could make each other giggle more? I mean, really, but it was a rug up scenario. I mean, just for a couple of days. That was that was truly a blast, because we don’t have someone that childish alongside me. You know, to join in with my childish

Dr. Client Euse 24:28
Yes. So thank those good times that people around us suffered, but we had a great time. So

Dr. Chad Johnson 24:33
yeah, do you think I don’t remember? Do you think we got shushed or do you think we just got the look?

Dr. Client Euse 24:38
We got a lot of looks. Yeah, it seemed like every day there was less and less people around us is I think the people that were sitting next to us relocated to other places and

Dr. Chad Johnson 24:51
As they should, tough luck.

Dr. Clint Euse 24:52
In the building. So

Regan 24:53
I think those looks were just looks of envy. I think that’s all that was because

Dr. Chad Johnson 24:57
we’re covered over they weren’t Yeah,

Dr. Client Euse 25:00
I mean, yeah, yeah, we yeah, we didn’t want to. We didn’t want to bring that up quite yet. They weren’t ready for that.

Dr. Chad Johnson 25:06
Yeah. So listeners, if you get a chance, we’re going to post our pictures of our calf muscles today not telling you. Yes and we’re going to have a vote again. This is this is winner takes all. Who’s got the better calves and this is just a subjective like, it’s not

Regan 25:24
Is it a blind calf. Like we’re only going to see the calf not the person connected to the calf so that you have

Dr. Client Euse 25:31
to be a good news. Yes. Yes,

Dr. Chad Johnson 25:33
but but there’s a bias because if people know that Clint has blonde hair, you know, then they’re gonna assume who’s got which legs and don’t look at for my burn marks and decide, well, no, now you’re you’re cheating.

Regan 25:49
So I’m gonna edit that out.

Dr. Chad Johnson 25:50
That’s fine. All right. So clap clap, clap. Edit that out

Dr. Client Euse 25:54
We are. Oh,

Dr. Chad Johnson 25:58
I think at this point, I haven’t like micro inspected but I think there’s probably white showing up now. It’s just happening.

Regan 26:06
Yeah, it’s laser. The grays are whites so well. Yeah.

Dr. Client Euse 26:10
And I apologize for the extremely white skin that you’re gonna see because we’re we’re in the middle of winter.

Dr. Chad Johnson 26:16
All right, it’s white against white. Yeah,

Dr. Client Euse 26:18
I’m a fairly light skinned fellow anyway, so that’s normally normally I like to show off my calves when they’re little more a little more tan. Yeah, but this will do

Regan 26:28
You want to head down to the tanning salon before? You know get yourself kinda? A little in okay.

Dr. Client Euse 26:34
No, no, I’m not we’re Oh no.

Dr. Chad Johnson 26:35
Clint, is there a barbecue place in Carson City? That’s where it’s at that that like what restaurant if you win am I buying you dinner too?

Dr. Client Euse 26:45
Oh, well yeah, there’s there’s there’s a barbecue out okay, we’re going barbecue.

Dr. Chad Johnson 26:49
Okay, good.

Dr. Clint Euse 26:50
I was I was thinking like a fancy steakhouse or something should be you know, that’s fine. I’m not sure I’m not sure barbecue is really gonna

Regan 27:01
Oh, he wants to take up, this is, this is after, this is wagyu level A.

Dr. Client Euse 27:07
Yeah, sure. Whatever it takes, I’m in Alright,

Regan 27:11
Somebody’s gonna go do 200 calf raises before the photo is taken lon

Dr. Chad Johnson 27:15
One more one more like should we put post a picture flexed and not flexed? I mean, should flat like we’ve got to have them both the same. So is it just natural or an flexed like which should We should like regen you decide should not be flexed or not flexed?

Regan 27:32
I feel like this I feel like we should I feel like we should at least see see above the knee a little bit so we can understand is it is it a gentleman that understands leg day or not? So I think I think Flex is good but but non-flex. I mean that gives you the general stance right?

Dr. Chad Johnson 27:47
We will submit flex and non-flex. Where are you in and the winner that winner takes all the last the last person who won it doesn’t matter. It’s now it’s on. It’s winner takes all.

Regan 27:58
I’m pretty sure texting Kelly and Sarah right now and I’m telling them the shenanigans that are occurring is that I

Dr. Chad Johnson 28:04
I was trying to be I was trying to but you really thought you won last time?

Dr. Client Euse 28:12
Oh, no doubt. No. Well, I mean, I’m not sure. I’m not sure he went voted but in my head. It was a clear winner. Okay,

Dr. Chad Johnson 28:15
maybe I did just count my mom’s opinion. But all right. It’s on. We appreciate the last hour that you’ve walked us through your practice development and what’s been going on and your muscle strength. So thank you.

Dr. Client Euse 28:30
So yeah, well, yeah, comprehensive. We want to cover all bases here. So yeah, anyway. Yeah, well, no problem in that. Yeah. Thank you guys. It’s always Yeah, always fun to always want to see you guys and hang out a little bit and share some stories. So enjoyed it. All right,

Dr. Chad Johnson 28:49
everyone. Thanks for being good listeners.

Regan 28:54
Thank you for listening to another episode of Everyday Practices Podcast. Chad and I are here every week. Thanks to our community of listeners just like you and we’d love your help. It would mean the world if you can help spread the word by sharing this episode with a fellow dentist and leave us a review on iTunes or Spotify. Do you have an extraordinary story you’d like to share or feedback on how we can make this podcast even more awesome? Drop us an email at podcast@productivedentist.com and don’t forget to check out our other podcasts from Productive Dentist Academy at productivedentist.com/podcasts See you next week.13

Have a great experience with PDA recently?

Leave a Review

Download PDA Doctor Case Studies

Dr. Devin Giron
PDA Member Since 2018
Vida Dental Studio
Santa Fe, NM

Dr. Devin Giron's Experience with Productive Dentist Academy

Download Case Study

Dr. Anthony Baird
PDA Member Since 2019
Millcreek Family Dental
Bountiful, UT

Dr. Anthony Baird's Experience with Productive Dentist Academy

Download Case Study

Dr. Jon Ehlers
PDA Member Since 2022
Tiger Family Dental
Sedalia, MO

Dr. Jon Ehlers's Experience with Productive Dentist Academy

Download Case Study

Dr. Maggie Augustyn
PDA Member Since 2020
Happy Tooth
Elmhurst, IL

Dr. Maggie Augustyn's Experience with Productive Dentist Academy

Download Case Study

Drs. Clint & Kelly Euse
PDA Members Since 2008
Advanced Dentistry by Design
Carson City, NV

Dr. Drs. Clint & Kelly Euse's Experience with Productive Dentist Academy

Download Case Study

Menu
Need help?
Accessibility
Accessibility Options
Accessibility On Our Website

We are committed to continuously improving access to our goods and services by individuals with disabilities. If you are unable to use any aspect of this website because of a disability, please call (800) 757-6077 and we will provide you with prompt personalized assistance.

If you have trouble seeing web pages, the US Social Security Administration offers these tips for optimizing your computer and browser to improve your online experience.

If you are looking for mouse and keyboard alternatives, speech recognition software such as Dragon Naturally Speaking may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.

If you are deaf or hard of hearing, there are several accessibility features available to you.

Closed Captioning
Closed captioning provides a transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally visually displayed over the video, which benefits people who are deaf and hard of hearing, and anyone who cannot hear the audio due to noisy environments. Most of our website’s video content includes automated captions. Learn how to turn captioning on and off in YouTube.

Volume Controls
Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device’s volume controls and your media players’ volume controls to optimize your listening experience.

Read More About Accessibility and Why It Matters

Appointments
Need help?

Oops! We could not locate your form.

Do not include sensitive personal, financial, or other confidential information (Social Security, account number, login, passwords, etc.). This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Helpful Resources

Below are links you may find helpful when scheduling an appointment with us.

Notifications
Podcasts

3 Questions Every Dentist Must Ask Before the New Year (E.240)

“When you micromanage and when you are doing everything by...

3 Questions Every Dentist Must Ask Before the New Year (E.240) (featured image)

Handling Difficult Patient Encounters (E.265)

“Get rid of the need to be right.” ~Dr. Paul Etchison Ever had a...

Handling Difficult Patient Encounters (E.265) (featured image)

Vision vs. Reality (E.143)

“If we don’t have a strong foundation in our practice or in our...

Vision vs. Reality (E.143) (featured image)
In the Press

I’ve Arrived: From $100 in the Bank to Generational Wealth in Less Than 3 Years.

from Dental Entrepreneur – Winter 2023 By Dr. Maggie Augustyn...

I’ve Arrived: From $100 in the Bank to Generational Wealth in Less Than 3 Years. (featured image)
From Our Blog

Why Every Dental Team Should Attend a Dental Workshop

In the fast-evolving dental profession of today, staying competitive...

Why Every Dental Team Should Attend a Dental Workshop (featured image)
Follow Us On Social Media

Facebook

Stay informed on updates and upcoming events from our office.

LinkedIn

Connect and learn more about Productive Dentist Academy.

YouTube

Subscribe to our YouTube channel.

Instagram

View fun photos and follow our team on Instagram.

Your Privacy
Privacy Policy

This privacy notice discloses our privacy practices and the use of Google Analytics 4(GA4), an analytic advertising feature. This privacy notice applies solely to information collected by this website and the GA4 platform. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website and GA4 platform, how it is used, and with whom it may be shared.
  2. The choices available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

While Productive Dentist Academy is the primary data controller, Google, in the context of providing Google Analytics service, acts as a data processor. We use Google Analytics 4, a widely recognized web analytics service provided by Google, Inc., to track user interactions and gather data for advertising purposes. As a third-party vendor, Google Analytics operates independently and maintains its own privacy policy, which can be found at https://policies.google.com/privacy. We carefully select our third-party vendors for their commitment to user privacy and adherence to data protection standards. As part of our ongoing commitment to your privacy, we implement measures to ensure that services like GA4 comply with our high standards of data protection.

GA4 collects certain personally identifiable information from you as you interact with our website. This information includes but is not limited to your device ID, IP address, and geographic location. The information collected through GA4 is used to analyze user behavior, optimize our website’s performance, and tailor our content to better serve your needs. This data is compiled and anonymized, ensuring that it cannot be linked back to individual users.

Please note that GA4 may share the information collected with Google and other third-party service providers to enable data processing and reporting on website usage. However, we will not sell, rent, or share your information, especially your personally identifiable information, with any third party outside of our organization.

Your Access to and Control Over Information

You have certain rights regarding the data collected by GA4. You have the right to do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

In addition to opting out of any future communications from us at any time, you may also opt out of the GA4 feature if you so choose. You can opt out of the GA4 Advertising Features we use through Ads Settings, Ad Settings for mobile apps, or through the NAI’s. This link points to Google Analytics’ currently available opt-outs for the web https://tools.google.com/dlpage/gaoptout/ 

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. GA4 also follows industry best practices to protect your data both online and offline.

To ensure data protection while we are using GA4, we are implementing additional security measures that include and are not limited to:

  • limiting data access, 
  • using secure protocols, 
  • managing data sharing with Google

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Contact Us

If you have any concerns about the use of GA4 or believe that we are not abiding by this privacy policy, please contact us immediately. We are committed to addressing any privacy-related issues promptly and transparently.

By using our website and consenting to the use of GA4, you acknowledge and agree to the data collection and processing practices described in this notice. For more information about GA4 and its privacy practices, please review Google’s Privacy Policy on this link https://policies.google.com/privacy.

If you feel that we are not abiding by this privacy policy, you should contact us immediately.

Read More About Our Privacy Policy and Why It Matters

Terms of Service
Terms of Service

Entering this site or the links accessible through this site, you agree to be bound by this agreement. The information and the resources contained on and accessible through this site are made available by Productive Dentist Academy and/or its suppliers and vendors, and are subject to your agreement to their terms and conditions.

All contents copyright (c) Productive Dentist Academy

All rights reserved, Productive Dentist Academy makes this website available to all users for the sole purpose of providing educational information on health-related issues.

The accuracy of website, information, and resources identified are not warranted or guaranteed, or intended to be a substitute for professional health advice, to contradict health advice given, or for health care of any kind.

Your use of this website indicates your agreement to be bound by the Terms of Use and you expressly agree to be bound to the foregoing terms and conditions.

All materials on this website, including the site’s design, layout, and organization, are owned and copyrighted by Productive Dentist Academy, or its suppliers or vendors, and are protected by U.S. and international copyrights.

Material on this site may be used for personal use only. Commercial use of any sort is strictly prohibited.

Use of Resources & Information
This site may not be used as a supplement or alternative for health care, and is not intended and does not warrant or guarantee the quality or quantity of any services of any of the advertisers identified; further, the information provided is merely for educational purposes, and its accuracy is not guaranteed. Do not use this site as a substitute for health care. Please consult with your doctor or other health care provider regarding any health questions you may have. This site may not be used for health diagnosis or treatment. Do not use this site to disregard any health advice, nor to delay seeking health advice, because of something you read or see in this site.

You understand and agree that neither Productive Dentist Academy nor its suppliers or vendors or linked domain names are responsible or liable for any claim, loss, or damage of any kind, directly or indirectly resulting from your use of this site or the information or the resources contained on or accessible through it.

Productive Dentist Academy expressly disclaims any implied warranty or representation about the information or accuracy, relevance, completeness, timeliness or appropriateness for any particular purpose of any kind. Your use of this site is also subject to all additional disclaimers that may appear throughout the site.

Other Internet Sites Links
This site also includes links to other internet sites created and maintained by Productive Dentist Academy’s suppliers, vendors, affiliates, or subscribers. Be aware that Productive Dentist Academy does not control, makes no guarantees about, and disclaims any express or implied representations or warranties about the accuracy, relevance, completeness, timeliness or appropriateness for a particular purpose of the information or the resources contained on these or any other internet sites.

Further, the inclusion of these links is merely for your convenience and is not intended and does not reflect Productive Dentist Academy’s opinion on the accuracy or the importance of these other sites; further, Productive Dentist Academy does not endorse in any manner any of the views expressed in, or products or services offered by these other sites. All information in any site by Productive Dentist Academy, or associated or linked site, is extracted, read, used, or relied upon by you at your own risk.

Disclaimer of Warranty
Productive Dentist Academy and its suppliers and vendors disclaim all express or implied representations or warranties regarding the information, services, products, materials, and any other resources contained on or accessible through this site, including without limitation any implied warranties of merchantability or fitness for a particular purpose. All information provided by Productive Dentist Academy is made available “as is” and “as available” without warranty of any kind, or any express or implied promise, including, by way of example, its continuing availability.

Limitation of Liability
With respect to products, goods, or services purchased from any entity identified, listed, named or contacted through Productive Dentist Academy’s website, or any links to Productive Dentist Academy’s website, to the maximum extent permitted by applicable law, in no event shall Productive Dentist Academy or its suppliers or vendors be liable for any direct, indirect, special, punitive, incidental, exemplary, contractual, or consequential damages, or any damages whatsoever of any kind, resulting from any loss, which by way of example, includes loss of use, loss of data, loss of profits, business interruption, litigation, or any other pecuniary loss, whether based on breach of contract, tort (including negligence), product liability, or otherwise, arising out of or in any way connected with the use or performance of this site, with the delay or inability to use this site, or with the provision of or failure to make available any information, services, products, materials, or other resources contained on or accessible through this site, even if advised of the possibility of such damages.

You acknowledge and agree that the limitations set forth above are elements of this agreement, and that this site would not be provided to you absent such limitations.

Indemnification
You agree to indemnify, defend, and hold harmless Productive Dentist Academy and its suppliers and vendors from any liability, loss, claim, and expense (including reasonable attorneys’ fees) related to your violation of this agreement or use of this site in any manner. Your use of this site shall constitute your acceptance of the terms of this Agreement, as revised and modified, if any, each time you access this site. Productive Dentist Academy may modify this agreement at any time, and such modifications shall be effective immediately upon posting of the modified agreement.

Miscellaneous
Productive Dentist Academy’s failure to insist upon strict enforcement of any provision(s) of this agreement shall not be construed as a waiver of any provision or right.

This agreement and the resolution of any dispute related to this agreement or this site shall be governed by and construed in accordance with the laws of the State of Washington, without giving effect to any principles or conflicts of law. Any legal action or proceeding between Productive Dentist Academy or its links, suppliers or vendors and you related to this agreement or this site shall be brought exclusively in a state or federal court of competent jurisdiction sitting in Skagit County, Washington.

Copyright
All materials on this website, including the site’s design, layout, and organization, are owned and copyrighted by Productive Dentist Academy or its suppliers or vendors, and are protected by U.S. and international copyrights.

Links
This site contains links to other sites. Productive Dentist Academy is not responsible for the privacy practices of other sites that are linked to us.

Questions
Should you have any questions or concerns regarding Productive Dentist Academy’s Privacy Policy and Terms of Use, please contact us.

Read More About Our Terms of Service and Why It Matters

Search
Search the Website

Use keywords in the search box below to find what you're looking for.

Go to the Top of the Page