Act Now: PDA Cyber Monday Special - PDA Conference March 13 -15, 2025 in Frisco, Texas

Episode 113 – Leadership & Mentorship in Dentistry

“In mentorship and in leadership, you have to be someone who walks the talk.” ~Dr. Bruce B. Baird

I’ve talked about mentorship on this podcast before, but today I want to talk about how you can take the next step on your leadership journey. I have come to realize that to be a truly legendary leader, you have to be a good mentor to those around you.

In my experience, a mentor is someone who you look up to and you can trust. Someone you can talk to and learn from. Mentors are people who really listen to you, and you want to be like them. And they can be some of the most impactful people on your life.

Early in my career I wanted to do everything myself. It was really a control thing. But when I learned that being a good leader means being a good mentor – that is sharing with others and helping others become the person they want to be – well that helped me stop focusing so much on me and my control, and start focusing on others. And I have to tell you, that was one of the best things I ever learned about leadership.

But probably the biggest piece of advice I can give you about mentorship is to be a life-long learner. Go to the courses and learn all you can from the people teaching them. As you attend courses, you will find people who can help mentor you in their fields of expertise. These people are incredibly talented clinicians and they have so many things they can teach about leadership.

Today, I’m going to share with you some of the people I’ve looked up to as mentors and share some advice on:

  • Where I looked for mentors
  • How mentors opened my mind to different ways of thinking
  • How mentoring can take your leadership journey to the next level

Extra Details:

http://www.productivedentistpodcast.com

EPISODE TRANSCRIPT

Hi, this is Dr. Bruce bear with the productive dentist podcast and this is episode 113. And I’m going to talk today and I’ve talked about this before, but I’m going to talk about mentorship. And not so much. Not so much from the perspective of me mentoring others, but some of the people who have been mentors to me. And that’s a big deal in the in the last episode I was talking about. Colonel crier Paul Cryer, who is my boss, when I was stationed at Fort Sam Houston, in San Antonio back in the early 80s. And he became quite a mentor and a personal friend and it’s okay to become a personal friend. But Paul crier was one of those guys because he walked the talk. And in mentorship and leadership, you’ve got to be somebody who walks a talk. And he did. And he was one of those guys. Other Other early mentors. I’ve talked about my dad, he was a mentor. I’ve talked about I’ve talked about many people, my my coach in high school basketball, very great guy. His motivation, he was a he was not a motivational speaker put it to you that way.

What he would say is he would always say, you guys, I mean, years, he would, I don’t know, he would always put the negative swing on everything. You know, you guys are just you know, you didn’t practice. This is where you’re at now because of it. And others, it was almost a blaming mentorship, we all loved him because we wanted to win. And we were working great as a team. And he was a good, he was a good mentor, he would work with us individually. I think back to those types of experiences, baseball, you know, having having great leadership figures, and what I would call a leadership figure as being, you know, a mentor. Other mentors that I’ve had in my career, besides, you know, Paul Cryer, I went into private practice. And it became something that was you know, I’ve gotten the opportunity in the military to work with some of the best dentists, you know, prosthodontist oral surgeons, you know, across the board and anonymous, and I got to kind of pick their brain and learn from them. So they were all mentors to me. And I made that an important part of my education and and I challenge you to do the same when you go to Courses, learn everything you can from these people that are that are teaching, you may not want to do it that way.

I think about going to pat Allen’s course and talking about it and loving doing the first day doing connective tissue grafting and all of that stuff. So he was a mentor in that arena of education for me Now personally, I can’t stand using six oh, sutures and spending two hours doing a particular procedure. That’s just not in my DNA. So But Jeff Boesky, my partner, he loves that. But I’ve still look at at Dr. Allen is as as a mentor, but I go back to people like Carl Mish, to and Carl and I, over the years became became very good friends and Paul was a Paul, Carl, I was going to talk about Paul homily, as as teaching me communication skills. But anyway, go to Carl Carl mesh was one of my, one of my mentors. My first sinus graft I did back in probably 87. Carl was actually my dental assistant doing doing during the case. And he told me to hold the osteotome still, as we were tapping on the sinus membrane, and I said, I’m trying, you know, I’m shaking, we’re fixing them to tap a hole in this guy’s head. So, but Carl was so intelligent, photographic memory, everything was backed by literature. Everything was was just I love the structure of what the way he taught. And so he was a mentor to me. Now, I’ve taken that, you know that from him. And I try to do that with my team and with the people that I work around is, you know, be full of be full of information, be a source of information for your team.

But you don’t have to be the only source of information. I go to Pete Dawson. Pete was a great mentor. He wrote the foreword in my book on implants back in 91. And, Justin, these guys are incredibly talented clinicians, but they also figured out ways to be good leaders now. You know, you look at people personally, there are some people who I’d look up to as a mentor in their personal relationships. One of them, you know, I have to say is, you know, one of my son in laws, I look at how he treats my daughter, and it gives me actually, I’m not going to say, one of my son in laws, several of my son in laws and how they treat Mike my daughters. And I just mean, I look at that. And a mentor doesn’t have to be older than you. They don’t have to be a seasoned pro at being a mentor, or being a leader. But I look at how they respond, how they take care of family, how they take care of people. And that, to me is is massively important. And so I consider myself a sponge when it comes to learning about leadership when it comes to learning about not only mentorship, but becoming a mentor to others. These are all things that really play a massive role, in my opinion into my own personal growth. And it’s, it’s, you know, when I when I think of Carl Mitch, when I think of Pete Dawson, when I think of Paul Cryer, Colonel crier, when I think of people who are not so into themselves, that they can also share with you information.

Maybe clinically, maybe personally, Bob Holloway was my pastor and the early 80s, mid 80s. And he’s the one that got me to start reading books about, I don’t know, about compassion and love and things that I was struggling with, I was looking for joy, but not getting joy. And so you have to be a student of these things. And, and he helped me through counseling with him and him opening up my eyes to different ways of thinking. And I look at him as a major mentor in my life, I would not be where I am today, without the people I’m talking about. And, you know, when when everything seems like it’s going south, when it’s not going the right direction, when you can have somebody that you trust, that can give you guidance.

To me, that’s a mentor, that’s a leader. Because we all get in those situations, we are all around them at different times. But having those folks that we can talk to, and mentoring with friendships, you know, we have a group that we haven’t been doing it since COVID. But five or six, six of us friends for years, we’ll get together and go have have breakfast and talk about things and share, share where we’re at in our life and trying to learn from their experiences, them learning from my experiences and just sharing information with post friends. I think that’s, that’s also another another huge part of this, but but in order to be a legendary leader, you have to be a legendary mentor to those that are around you. And and I don’t know if I’ve ever put those two things directly together like that. But it really is true. And think about this. If someone’s your mentor, what does that mean? Well, it means you actually listen to them. You know, there are a lot of people that were supposedly my mentor, but I didn’t really I didn’t want to be like them. I didn’t really you know, they were telling me what to do. But they weren’t that person that I wanted to be like, you know, I may have blindly accepted them eventually, you know, had influence from them. But as my emotional intelligence got better as I got to understand people better some of those people fell to the wayside. Some of those mentors fell away fell to the wayside.

So me personally, I love helping somebody whether they be summer you know, my on my team and gay you know, they have challenges personal challenges in their life and if there’s anything I can do to help them or Shannon or any of those Yeah, I’m there for them. It’s it’s having a difference between people being afraid to come tell you things and people feeling welcome to come tell you things that are going on in their life, in your own business in it, you know, across the world, everything that’s going on, so I just want to be a source In a place where they can come and share their stuff, it’s kind of I always joke about summer summer has the ability to be able to tell me, did I take my meds today? You know why? Because early on in my career, I would say, What are you talking about, you know, go do your job. You know, let’s, let’s forget about this, and let’s go do whatever we were supposed to do, you know, we’re in the battle. So, you know, think about those things.

You want to be a good leader, be a great mentor, be a good friend, help them get to where they want to be at the old adage, if you help enough people get where they want to be, you’ll end up where you want to be. And I, you know, early on, I wanted to do everything myself, I wanted to be the source of all information. Because I could control that, you know, I thought I could. But when I learned that being a mentor is sharing things with people, maybe we call it Training, maybe we call it training opportunities, but it’s it’s helping people become the person that you know, they can become, that they may not know. And that that gets down to, you know, hiring the perfect team, how do we hire that perfect team? I’m going to talk about that in the next podcast. But how do we do that? Who are we looking for? What are the what are the traits of that person? What I know is, the more I put my guard down and allowed people to share information with me, that it allowed me to be able to start sharing information with them. And it’s, it’s not the it’s not the ivory tower type of job, you know, where you’re the dentist, and I’ve seen so many dentists with such high egos, it just drives me nuts.

You know, it’s like, I’m a dentist, this is what we’re supposed to do. And they talk to their team. And I’ve been one of them, they talk to their team, like their indentured servants, or there’s somebody who, you know, had hired you to do this job. And this is the way it’s gonna be, but I’ve seen it over and over and over again, step back. And if you want to be a uncommon, an uncommon leader, a legendary leader, you have to do things uncommon, you have to do things that are outside of the box. And what I love now is I’m seeing some young Doc’s that have been through productive dentist Academy over the years. These guys are unbelievable leaders. And they’re four years in, you know, they’re five years, six years into their practices. And, and I look at it and I go, wow, I wish I would have had that kind of leadership skills when I when I first when I first started out, and, you know, I’m not gonna whine and cry about it. I didn’t have them. But it doesn’t mean I can’t have them. It doesn’t mean I can’t become a great leader. Yes, some people it comes really easy. I think once I learned some of the rules, it came really easy. But it was really hard to start with. So anyway, challenge yourself to become that leader, that legendary leader and that legendary mentor. And I think those words can almost be interchanged become that legendary mentor and that legendary leader to your team.

I love the fact that I have mentors that are clinical mentors, Paul homily, teaching me communication skills back in the 80s. These are all things that I took and have continued to work on and continue to help. So I’m very, very thankful for all my mentors, and I haven’t even mentioned half of them, not even a third of them. So but over the years, I’m going to continue to share those people who have been a big influence on me and my dad, my mom, both big influences. But in the world of business, I had to learn. I had to learn a lot and I think all of us do. So. Anyway, I hope you enjoyed the podcast. I will be back and tell your friends about it and we will talk to you soon.

Have a great experience with PDA recently?

Leave a Review

Download PDA Doctor Case Studies

Dr. Devin Giron
PDA Member Since 2018
Vida Dental Studio
Santa Fe, NM

Dr. Devin Giron's Experience with Productive Dentist Academy

Download Case Study

Dr. Anthony Baird
PDA Member Since 2019
Millcreek Family Dental
Bountiful, UT

Dr. Anthony Baird's Experience with Productive Dentist Academy

Download Case Study

Dr. Jon Ehlers
PDA Member Since 2022
Tiger Family Dental
Sedalia, MO

Dr. Jon Ehlers's Experience with Productive Dentist Academy

Download Case Study

Dr. Maggie Augustyn
PDA Member Since 2020
Happy Tooth
Elmhurst, IL

Dr. Maggie Augustyn's Experience with Productive Dentist Academy

Download Case Study

Drs. Clint & Kelly Euse
PDA Members Since 2008
Advanced Dentistry by Design
Carson City, NV

Dr. Drs. Clint & Kelly Euse's Experience with Productive Dentist Academy

Download Case Study

Menu
Need help?
Accessibility
Accessibility Options
Accessibility On Our Website

We are committed to continuously improving access to our goods and services by individuals with disabilities. If you are unable to use any aspect of this website because of a disability, please call (800) 757-6077 and we will provide you with prompt personalized assistance.

If you have trouble seeing web pages, the US Social Security Administration offers these tips for optimizing your computer and browser to improve your online experience.

If you are looking for mouse and keyboard alternatives, speech recognition software such as Dragon Naturally Speaking may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.

If you are deaf or hard of hearing, there are several accessibility features available to you.

Closed Captioning
Closed captioning provides a transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally visually displayed over the video, which benefits people who are deaf and hard of hearing, and anyone who cannot hear the audio due to noisy environments. Most of our website’s video content includes automated captions. Learn how to turn captioning on and off in YouTube.

Volume Controls
Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device’s volume controls and your media players’ volume controls to optimize your listening experience.

Read More About Accessibility and Why It Matters

Appointments
Need help?

Oops! We could not locate your form.

Do not include sensitive personal, financial, or other confidential information (Social Security, account number, login, passwords, etc.). This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Helpful Resources

Below are links you may find helpful when scheduling an appointment with us.

Notifications
Podcasts

Get the Freedom to Put Patients First (E.235)

“There’s a freedom that comes when you’re truly in control.”...

Get the Freedom to Put Patients First (E.235) (featured image)

Staying in Relationship with Your Patients (E.137)

“In this scenario, your treatment coordinator could pull in an...

Staying in Relationship with Your Patients (E.137) (featured image)
In the Press

I’ve Arrived: From $100 in the Bank to Generational Wealth in Less Than 3 Years.

from Dental Entrepreneur – Winter 2023 By Dr. Maggie Augustyn...

I’ve Arrived: From $100 in the Bank to Generational Wealth in Less Than 3 Years. (featured image)
From Our Blog

Why Every Dentist Needs a Dental Coach

Running a dental practice comes with challenges that can leave you...

Why Every Dentist Needs a Dental Coach (featured image)
Follow Us On Social Media

Facebook

Stay informed on updates and upcoming events from our office.

LinkedIn

Connect and learn more about Productive Dentist Academy.

YouTube

Subscribe to our YouTube channel.

Instagram

View fun photos and follow our team on Instagram.

Your Privacy
Privacy Policy

This privacy notice discloses our privacy practices and the use of Google Analytics 4(GA4), an analytic advertising feature. This privacy notice applies solely to information collected by this website and the GA4 platform. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website and GA4 platform, how it is used, and with whom it may be shared.
  2. The choices available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

While Productive Dentist Academy is the primary data controller, Google, in the context of providing Google Analytics service, acts as a data processor. We use Google Analytics 4, a widely recognized web analytics service provided by Google, Inc., to track user interactions and gather data for advertising purposes. As a third-party vendor, Google Analytics operates independently and maintains its own privacy policy, which can be found at https://policies.google.com/privacy. We carefully select our third-party vendors for their commitment to user privacy and adherence to data protection standards. As part of our ongoing commitment to your privacy, we implement measures to ensure that services like GA4 comply with our high standards of data protection.

GA4 collects certain personally identifiable information from you as you interact with our website. This information includes but is not limited to your device ID, IP address, and geographic location. The information collected through GA4 is used to analyze user behavior, optimize our website’s performance, and tailor our content to better serve your needs. This data is compiled and anonymized, ensuring that it cannot be linked back to individual users.

Please note that GA4 may share the information collected with Google and other third-party service providers to enable data processing and reporting on website usage. However, we will not sell, rent, or share your information, especially your personally identifiable information, with any third party outside of our organization.

Your Access to and Control Over Information

You have certain rights regarding the data collected by GA4. You have the right to do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

In addition to opting out of any future communications from us at any time, you may also opt out of the GA4 feature if you so choose. You can opt out of the GA4 Advertising Features we use through Ads Settings, Ad Settings for mobile apps, or through the NAI’s. This link points to Google Analytics’ currently available opt-outs for the web https://tools.google.com/dlpage/gaoptout/ 

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. GA4 also follows industry best practices to protect your data both online and offline.

To ensure data protection while we are using GA4, we are implementing additional security measures that include and are not limited to:

  • limiting data access, 
  • using secure protocols, 
  • managing data sharing with Google

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Contact Us

If you have any concerns about the use of GA4 or believe that we are not abiding by this privacy policy, please contact us immediately. We are committed to addressing any privacy-related issues promptly and transparently.

By using our website and consenting to the use of GA4, you acknowledge and agree to the data collection and processing practices described in this notice. For more information about GA4 and its privacy practices, please review Google’s Privacy Policy on this link https://policies.google.com/privacy.

If you feel that we are not abiding by this privacy policy, you should contact us immediately.

Read More About Our Privacy Policy and Why It Matters

Terms of Service
Terms of Service

Entering this site or the links accessible through this site, you agree to be bound by this agreement. The information and the resources contained on and accessible through this site are made available by Productive Dentist Academy and/or its suppliers and vendors, and are subject to your agreement to their terms and conditions.

All contents copyright (c) Productive Dentist Academy

All rights reserved, Productive Dentist Academy makes this website available to all users for the sole purpose of providing educational information on health-related issues.

The accuracy of website, information, and resources identified are not warranted or guaranteed, or intended to be a substitute for professional health advice, to contradict health advice given, or for health care of any kind.

Your use of this website indicates your agreement to be bound by the Terms of Use and you expressly agree to be bound to the foregoing terms and conditions.

All materials on this website, including the site’s design, layout, and organization, are owned and copyrighted by Productive Dentist Academy, or its suppliers or vendors, and are protected by U.S. and international copyrights.

Material on this site may be used for personal use only. Commercial use of any sort is strictly prohibited.

Use of Resources & Information
This site may not be used as a supplement or alternative for health care, and is not intended and does not warrant or guarantee the quality or quantity of any services of any of the advertisers identified; further, the information provided is merely for educational purposes, and its accuracy is not guaranteed. Do not use this site as a substitute for health care. Please consult with your doctor or other health care provider regarding any health questions you may have. This site may not be used for health diagnosis or treatment. Do not use this site to disregard any health advice, nor to delay seeking health advice, because of something you read or see in this site.

You understand and agree that neither Productive Dentist Academy nor its suppliers or vendors or linked domain names are responsible or liable for any claim, loss, or damage of any kind, directly or indirectly resulting from your use of this site or the information or the resources contained on or accessible through it.

Productive Dentist Academy expressly disclaims any implied warranty or representation about the information or accuracy, relevance, completeness, timeliness or appropriateness for any particular purpose of any kind. Your use of this site is also subject to all additional disclaimers that may appear throughout the site.

Other Internet Sites Links
This site also includes links to other internet sites created and maintained by Productive Dentist Academy’s suppliers, vendors, affiliates, or subscribers. Be aware that Productive Dentist Academy does not control, makes no guarantees about, and disclaims any express or implied representations or warranties about the accuracy, relevance, completeness, timeliness or appropriateness for a particular purpose of the information or the resources contained on these or any other internet sites.

Further, the inclusion of these links is merely for your convenience and is not intended and does not reflect Productive Dentist Academy’s opinion on the accuracy or the importance of these other sites; further, Productive Dentist Academy does not endorse in any manner any of the views expressed in, or products or services offered by these other sites. All information in any site by Productive Dentist Academy, or associated or linked site, is extracted, read, used, or relied upon by you at your own risk.

Disclaimer of Warranty
Productive Dentist Academy and its suppliers and vendors disclaim all express or implied representations or warranties regarding the information, services, products, materials, and any other resources contained on or accessible through this site, including without limitation any implied warranties of merchantability or fitness for a particular purpose. All information provided by Productive Dentist Academy is made available “as is” and “as available” without warranty of any kind, or any express or implied promise, including, by way of example, its continuing availability.

Limitation of Liability
With respect to products, goods, or services purchased from any entity identified, listed, named or contacted through Productive Dentist Academy’s website, or any links to Productive Dentist Academy’s website, to the maximum extent permitted by applicable law, in no event shall Productive Dentist Academy or its suppliers or vendors be liable for any direct, indirect, special, punitive, incidental, exemplary, contractual, or consequential damages, or any damages whatsoever of any kind, resulting from any loss, which by way of example, includes loss of use, loss of data, loss of profits, business interruption, litigation, or any other pecuniary loss, whether based on breach of contract, tort (including negligence), product liability, or otherwise, arising out of or in any way connected with the use or performance of this site, with the delay or inability to use this site, or with the provision of or failure to make available any information, services, products, materials, or other resources contained on or accessible through this site, even if advised of the possibility of such damages.

You acknowledge and agree that the limitations set forth above are elements of this agreement, and that this site would not be provided to you absent such limitations.

Indemnification
You agree to indemnify, defend, and hold harmless Productive Dentist Academy and its suppliers and vendors from any liability, loss, claim, and expense (including reasonable attorneys’ fees) related to your violation of this agreement or use of this site in any manner. Your use of this site shall constitute your acceptance of the terms of this Agreement, as revised and modified, if any, each time you access this site. Productive Dentist Academy may modify this agreement at any time, and such modifications shall be effective immediately upon posting of the modified agreement.

Miscellaneous
Productive Dentist Academy’s failure to insist upon strict enforcement of any provision(s) of this agreement shall not be construed as a waiver of any provision or right.

This agreement and the resolution of any dispute related to this agreement or this site shall be governed by and construed in accordance with the laws of the State of Washington, without giving effect to any principles or conflicts of law. Any legal action or proceeding between Productive Dentist Academy or its links, suppliers or vendors and you related to this agreement or this site shall be brought exclusively in a state or federal court of competent jurisdiction sitting in Skagit County, Washington.

Copyright
All materials on this website, including the site’s design, layout, and organization, are owned and copyrighted by Productive Dentist Academy or its suppliers or vendors, and are protected by U.S. and international copyrights.

Links
This site contains links to other sites. Productive Dentist Academy is not responsible for the privacy practices of other sites that are linked to us.

Questions
Should you have any questions or concerns regarding Productive Dentist Academy’s Privacy Policy and Terms of Use, please contact us.

Read More About Our Terms of Service and Why It Matters

Search
Search the Website

Use keywords in the search box below to find what you're looking for.

Go to the Top of the Page