PDA | Blog

Never Stop Learning

Industry news, insider tips & the secrets for success.

January 13th, 2015

The number one reason CE does matter

What To Have In Place BEFORE You Leave To Learn Your New Skill You have spent countless hours researching, contemplating, questioning, running numbers and at times, likely banging your head deciding where to spend your precious time and hard earned money to upgrade your technology and expand your service mix. But most fail to consider the one element that will ensure a […]

December 27th, 2014

How to Deal with No-Show Patients, with Patience

At the start of your day the schedule is full and beautiful, but then the no-show happens.  This can be stressful for all the team members, and sometimes it seems as no one knows how to handle it, or what to do about it. No-shows happen, but it’s what you do about it that will […]

December 13th, 2014

A Dental Assistant’s Checklist to Maximize Opportunity

Great assistants tend to be naturally empathetic and comforting to their patients and spend countless hours honing their clinical skills to be as proficient and efficient as possible.  The best assistants take their role in contributing to office productivity and taking amazing care of their patients to a whole new level. Consumer confidence is the number one […]

November 27th, 2014

How Can Zappos Help your Dental Practice?

Zappos. Everyone knows the name. It is an extraordinary business story. In less than 10 years, it has gone from almost zero to $1billion in gross merchandise sales while building a reputation for remarkable customer service. The primary driver of growth at Zappos is from repeat customers and word of mouth. Zappos’ philosophy is to […]

November 13th, 2014

A Few Words from PDA Director of Coaching, Patti Sooy

Hello, I’m Patti Sooy+.  As Productive Dentist Academy’s Director of Coaching, it’s my pleasure to discover opportunities to improve your personal productivity, and the efficiency and cohesiveness of your team.  I look forward to finding solutions to help you soar! In a mere 5-10 minutes per day you can organize your day and enhance patient care […]

October 27th, 2014

A Simple Guide to Productive Scheduling

We’ve all experienced the bad roller coaster ride of busy, non productive days and slower, more productive days.  And too often, the “bad” days of high volume, low production outnumber the “good” days.  Yet, in order to make your production goals, you NEED those occasional high production days or your stress level goes through the […]

October 21st, 2014

Dr. Bruce B. Baird and Vicki McManus featured on Dr. Howard Farran’s video series, Howard Speaks

In two powerful video interviews, Dr. Bruce B. Baird and Vicki McManus share their thoughts with Dr. Howard Farran, creator of Dentaltown, on why patients fail to schedule and refer.

October 13th, 2014

Production Down? Don’t Focus on the Numbers!

Many dentists falsely think that productivity has something to do with numbers. Nothing could be further from the truth. Whenever our team is off goal, we review our relationships! At The Academy, we define the word relationship as “an agreed upon course of action between two people.” If there are openings in the schedule, new patient flow is […]

September 27th, 2014

REAP the Benefits of a Great Handoff

We all know that in PDA we teach that we can schedule and make financials from the clinical side, but there are still occasions that we need to hand off a patient to another team member.  We also realize that doing the scheduling and financials from the back are still a challenge for some offices […]

September 13th, 2014

Search Engine Optimization (SEO) Tips – Part 1

by the MyDentistCalls Marketing Professor Welcome to Part 1 of the MyDentistCalls Search Engine Optimization (SEO) Tips. Our goal is to provide you step-by-step processes on how to build your Internet presence and dominate the first page listings in Google, Yahoo, Bing, AOL and others, for your local area. The goal of this SEO Campaign will be […]

August 27th, 2014

3 Things to Consider when Building Patient Loyalty

Thousands of practices have patients that like and appreciate them, but only the elite practices have patients that act as proactive ambassadors— the individuals who willingly go out of their way to share their experiences and refer others. These evangelists are not only brand advocates, but they are ‘marketing partners’ who are also members of […]

August 13th, 2014

Tips for Dentists and their teams: Hygiene Schedule, Budget, and More!

Here are my tips: 1.  Have your team tee you up for your comprehensive exam by asking the patient, “How can I make this a great experience or appointment for you today?  I am going to help Dr. discover ways to get you 100% healthy.  Dr. is going to be doing a comprehensive exam, talking […]

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Academy of General Dentistry | PACE: Program Approval for Continuing Education

Productive Dentist Academy is designated as an Approved PACE Program Provider by the Academy of General Dentistry. The formal continuing education programs of this program provider are accepted by AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of approval extends from 10/1/2016 to 9/30/2020. Provider ID# 217561