Industry news, insider tips & the secrets for success.
You care about your patients. But helping them change and get on the right path to dental health can be one of the most challenging parts of your job. Chris Moriarity, PDA’s VP of Business Development, sits down to give you some strategies you can employ now to help identify those patients who are ready […]
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In the years since the Great Recession, many dentists and dental specialists have noticed a disturbing trend. People reacted to the housing crisis, job losses, and stagnant interest rates by keeping a cushion in savings. It’s a rational decision, but it means that they’re no longer willing to tap into those savings to pay for […]
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By Angela Davis-Sullivan, PDA Business Development Coach At the start of your day, the schedule is full and running smoothly. Then, a patient fails to show up. Your team scrambles: what do they do, who do they call, how do they handle this? No one seems to know what to do, leaving everyone stressed. If […]
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You may experience a wave of emotions just reading the words “personal finance”—anxiety, boredom, exhaustion, confusion, frustration—don’t worry, you’re not alone. They don’t teach you this stuff in dental school, but the truth is, having a handle on your personal finances is one of the best things you can do to improve your life and […]
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Beware of Tuesday morning. It’s where good intentions die. After an inspiring seminar or conference, you walk into the office on Monday morning excited to implement all the things you learned while away. And then reality hits: the team isn’t dialed in, the scheduling is off, the patients aren’t reacting the way you hoped. Regardless […]
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We’ve all had those days (or months, or years) when we’ve felt frustrated, emotional, anxious, or upset. Maybe your team is not performing and you’re worried about the future of your practice. Maybe you had a fight with your significant other and emotions are high. Maybe a fear of failure is preventing you from moving […]
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As the dental industry becomes commodified, great service is essential to increased production. Hygiene teams are an important part of that mix, especially when they’ve been trained to provide higher-level, patient-focused service. Rachel Wall, RDH, BS of Inspired Hygiene has made it her mission to take hygiene teams to the next level of patient care […]
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Your phone is your lifeline. In fact, 98% of people call to make an appointment before walking into a dentist’s office. Some are calling for price, some are just checking you out. Either way, you want to be sure you’re doing everything you can to turn those callers into productive, loyal patients. First impressions are […]
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This past summer at our PDA Summer Camp in Colorado Springs, we invited some of our Grand Slam doctors as well as our entire PDA Tribe, including our Coaches and Marketing Group, to join us for some educational teambuilding fun. Part of this experience included breaking up into teams and coming up with skits to […]
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“How do I become a better leader for my team?” This is one of the most common questions our coaches get asked. The good news is, you’re not alone! In the first installment of our 10-Month Leadership Mastermind Video Series, PDA’s Business Development Coach Kari Miller shares key takeaways from Jon Gordon’s The Power of […]
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“Hi honey, how was your day?” “Well, Barbara called in sick so we were down one hygienist and our whole schedule got behind, and Sara kept screwing up her crowns with the new CEREC machine so I had to re-do them for her. Then we got a bad review because Margaret was rude to a […]
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“Do you believe in love at first sight?” The Dating Game is a classic ABC show that first aired in 1965 and was revived and continued in syndication for decades until the turn of the 21st century. You know the game: a bachelorette questions three bachelors hidden from view, and at the end of the […]
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Posted March 21, 2018 / 